Heather was born in Baltimore, MD and has spent her life split between Baltimore City and Baltimore County. She graduated from Lansdowne High School in 1992. Heather began her career in insurance in 2008. She started off as a customer service representative, and became licensed in Property & Casualty and Life & Health in 2008 to begin selling and offer more in depth servicing. She worked for another Nationwide agency until she joined our staff in May 2017. Heather is our commercial lines servicing specialist. Working with our agents and members to provide certificates of insurance, services and manages commercial policies. Heather is married to Billy and has two daughters, Emily and Abigail. She enjoys cooking and spending time on the softball field watching her girls play or husband coach.